Incidents | Skywolf Cloud Incidents reported on status page for Skywolf Cloud https://status.skywolf.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/455fe105bd034b08531dceb18eb2fd4e.png Incidents | Skywolf Cloud https://status.skywolf.cloud/ en Network recovered https://status.skywolf.cloud/ Mon, 02 Feb 2026 13:11:21 +0000 https://status.skywolf.cloud/#9c3b80b39556d35a8747aed73a8f06658eaa891c713ebe29a8bbe7c8a715b90b Network recovered Network went down https://status.skywolf.cloud/ Mon, 02 Feb 2026 13:08:19 +0000 https://status.skywolf.cloud/#9c3b80b39556d35a8747aed73a8f06658eaa891c713ebe29a8bbe7c8a715b90b Network went down Network recovered https://status.skywolf.cloud/ Sat, 31 Jan 2026 23:06:46 +0000 https://status.skywolf.cloud/#a95c942dbb8e732c3ae0fb98ecd642f5a5f1511555b4ac7942140c5bd8598480 Network recovered Network went down https://status.skywolf.cloud/ Sat, 31 Jan 2026 23:04:02 +0000 https://status.skywolf.cloud/#a95c942dbb8e732c3ae0fb98ecd642f5a5f1511555b4ac7942140c5bd8598480 Network went down Network recovered https://status.skywolf.cloud/ Wed, 28 Jan 2026 23:06:43 +0000 https://status.skywolf.cloud/#253ee765ffa7386427101057bf9af84c1e5746d6c98ed490cd3aeac2c5beae30 Network recovered Network went down https://status.skywolf.cloud/ Wed, 28 Jan 2026 23:03:46 +0000 https://status.skywolf.cloud/#253ee765ffa7386427101057bf9af84c1e5746d6c98ed490cd3aeac2c5beae30 Network went down Increased Packet Loss at HK https://status.skywolf.cloud/incident/807978 Tue, 20 Jan 2026 08:45:00 -0000 https://status.skywolf.cloud/incident/807978#e37a14e5eb5f00d42d1d139fd99045d0a0f67221d63b92ff8b15a181c8c8ee28 The issue has been identified as a failure on one upstream transmission link in the Hong Kong region. Traffic has been temporarily rerouted to an alternative path, and network services have been fully restored. We are continuing to coordinate with the upstream provider for further confirmation. Increased Packet Loss at HK https://status.skywolf.cloud/incident/807978 Tue, 20 Jan 2026 08:45:00 -0000 https://status.skywolf.cloud/incident/807978#e37a14e5eb5f00d42d1d139fd99045d0a0f67221d63b92ff8b15a181c8c8ee28 The issue has been identified as a failure on one upstream transmission link in the Hong Kong region. Traffic has been temporarily rerouted to an alternative path, and network services have been fully restored. We are continuing to coordinate with the upstream provider for further confirmation. Increased Packet Loss at HK https://status.skywolf.cloud/incident/807978 Tue, 20 Jan 2026 08:30:00 -0000 https://status.skywolf.cloud/incident/807978#e335135000817b5d30da6b39b17b39c04fa76841ea45f752afb1fea604c84794 our monitoring system detected an abnormal increase in packet loss affecting the Hong Kong region. The issue had the potential to impact network stability for some users. Increased Packet Loss at HK https://status.skywolf.cloud/incident/807978 Tue, 20 Jan 2026 08:30:00 -0000 https://status.skywolf.cloud/incident/807978#e335135000817b5d30da6b39b17b39c04fa76841ea45f752afb1fea604c84794 our monitoring system detected an abnormal increase in packet loss affecting the Hong Kong region. The issue had the potential to impact network stability for some users. SJC infrastructure maintenance https://status.skywolf.cloud/incident/805743 Sun, 18 Jan 2026 10:00:00 -0000 https://status.skywolf.cloud/incident/805743#5371b28d269a733f4440c7bfeb96c4fce5da33fbed6cdf0a4a1a0949b8d9f61e Maintenance completed SJC infrastructure maintenance https://status.skywolf.cloud/incident/805743 Fri, 16 Jan 2026 22:00:00 -0000 https://status.skywolf.cloud/incident/805743#048d1a4561d64d85dba692c5b7bcc2f311556018e802c720783d5b53efd7d013 Due to adjustments by our upstream service provider, SJC will undergo scheduled maintenance. During this period, related services may be unavailable. To avoid potential impact on your business, please migrate critical workloads in advance or prepare appropriate contingency plans to prevent service interruptions. SJC infrastructure maintenance https://status.skywolf.cloud/incident/805743 Fri, 16 Jan 2026 22:00:00 -0000 https://status.skywolf.cloud/incident/805743#048d1a4561d64d85dba692c5b7bcc2f311556018e802c720783d5b53efd7d013 Due to adjustments by our upstream service provider, SJC will undergo scheduled maintenance. During this period, related services may be unavailable. To avoid potential impact on your business, please migrate critical workloads in advance or prepare appropriate contingency plans to prevent service interruptions. SJC infrastructure maintenance https://status.skywolf.cloud/incident/805743 Fri, 16 Jan 2026 22:00:00 -0000 https://status.skywolf.cloud/incident/805743#048d1a4561d64d85dba692c5b7bcc2f311556018e802c720783d5b53efd7d013 Due to adjustments by our upstream service provider, SJC will undergo scheduled maintenance. During this period, related services may be unavailable. To avoid potential impact on your business, please migrate critical workloads in advance or prepare appropriate contingency plans to prevent service interruptions. Network and Panel unavailable https://status.skywolf.cloud/incident/626815 Mon, 28 Jul 2025 17:31:00 -0000 https://status.skywolf.cloud/incident/626815#a5e82ed3324a823fb4e9de158d490000c332c465dfb546c9555c3ad4da872320 Resolved. Network and Panel unavailable https://status.skywolf.cloud/incident/626815 Mon, 28 Jul 2025 17:31:00 -0000 https://status.skywolf.cloud/incident/626815#a5e82ed3324a823fb4e9de158d490000c332c465dfb546c9555c3ad4da872320 Resolved. Network and Panel unavailable https://status.skywolf.cloud/incident/626815 Mon, 28 Jul 2025 17:31:00 -0000 https://status.skywolf.cloud/incident/626815#a5e82ed3324a823fb4e9de158d490000c332c465dfb546c9555c3ad4da872320 Resolved. Network and Panel unavailable https://status.skywolf.cloud/incident/626815 Sun, 27 Jul 2025 17:02:00 -0000 https://status.skywolf.cloud/incident/626815#38a219d7f7f6619f02e17eb63bed2ff2ff183ccd617785c0551934a619077213 Our whole network is under attack. All of our network and sales panel are unavailable. Network and Panel unavailable https://status.skywolf.cloud/incident/626815 Sun, 27 Jul 2025 17:02:00 -0000 https://status.skywolf.cloud/incident/626815#38a219d7f7f6619f02e17eb63bed2ff2ff183ccd617785c0551934a619077213 Our whole network is under attack. All of our network and sales panel are unavailable. Network and Panel unavailable https://status.skywolf.cloud/incident/626815 Sun, 27 Jul 2025 17:02:00 -0000 https://status.skywolf.cloud/incident/626815#38a219d7f7f6619f02e17eb63bed2ff2ff183ccd617785c0551934a619077213 Our whole network is under attack. All of our network and sales panel are unavailable. US Router Maintenance https://status.skywolf.cloud/incident/613082 Wed, 02 Jul 2025 15:30:56 -0000 https://status.skywolf.cloud/incident/613082#0d7cadb3e82cbdd369e461318de9a8446f1187fe8ce1e6e1c702677e197469d7 Maintenance completed US Router Maintenance https://status.skywolf.cloud/incident/613082 Wed, 02 Jul 2025 13:30:56 -0000 https://status.skywolf.cloud/incident/613082#69270e309e039e304a6c706c7a6440272f09afee665cb554d393f636e44bf2ca We are going to update our router in US to prevent the loop problem. US Router Maintenance https://status.skywolf.cloud/incident/613082 Wed, 02 Jul 2025 13:30:56 -0000 https://status.skywolf.cloud/incident/613082#69270e309e039e304a6c706c7a6440272f09afee665cb554d393f636e44bf2ca We are going to update our router in US to prevent the loop problem. Outage at US https://status.skywolf.cloud/incident/610571 Sat, 28 Jun 2025 08:24:00 -0000 https://status.skywolf.cloud/incident/610571#a2233fe25303a1c9becf0d47ad1e75a999dc7e151e6baaef4435da5d08f3508f After taking measures to restart, the issue was resolved. Outage at US https://status.skywolf.cloud/incident/610571 Sat, 28 Jun 2025 03:38:00 -0000 https://status.skywolf.cloud/incident/610571#a3b42db5798ccac61ae2f086eb07e9dfd57b338b660061d6b4bacec1c6c911bc We encountered a router issue in the US and are investigating it further. Maintenance Notice at HK https://status.skywolf.cloud/incident/484964 Sat, 21 Dec 2024 15:59:00 -0000 https://status.skywolf.cloud/incident/484964#325dc1e409e837751574b17b498353b186f8edfa5a9043d6a94dc29511cd30a0 Maintenance completed Maintenance Notice at HK https://status.skywolf.cloud/incident/484964 Sat, 21 Dec 2024 15:59:00 -0000 https://status.skywolf.cloud/incident/484964#325dc1e409e837751574b17b498353b186f8edfa5a9043d6a94dc29511cd30a0 Maintenance completed Maintenance Notice at HK https://status.skywolf.cloud/incident/484964 Sat, 21 Dec 2024 00:00:00 -0000 https://status.skywolf.cloud/incident/484964#69b18d789821c2568fac1ac13dc00cd9d3b89d0a6bd90f7f4470bf01aa10cdbd To further optimize resource allocation and reduce operational costs, we plan to carry out a server migration on December 21, 2024, from 8:00 AM to 12:00 AM (midnight). Affected Services: VPS services Servers of certain hosting clients IPT services We will make every effort to minimize service interruptions during the migration process and promptly restore normal operations upon completion. Thank you for your understanding and support. Maintenance Notice at HK https://status.skywolf.cloud/incident/484964 Sat, 21 Dec 2024 00:00:00 -0000 https://status.skywolf.cloud/incident/484964#69b18d789821c2568fac1ac13dc00cd9d3b89d0a6bd90f7f4470bf01aa10cdbd To further optimize resource allocation and reduce operational costs, we plan to carry out a server migration on December 21, 2024, from 8:00 AM to 12:00 AM (midnight). Affected Services: VPS services Servers of certain hosting clients IPT services We will make every effort to minimize service interruptions during the migration process and promptly restore normal operations upon completion. Thank you for your understanding and support. Maintenance Notice at HK https://status.skywolf.cloud/incident/484964 Sat, 21 Dec 2024 00:00:00 -0000 https://status.skywolf.cloud/incident/484964#69b18d789821c2568fac1ac13dc00cd9d3b89d0a6bd90f7f4470bf01aa10cdbd To further optimize resource allocation and reduce operational costs, we plan to carry out a server migration on December 21, 2024, from 8:00 AM to 12:00 AM (midnight). Affected Services: VPS services Servers of certain hosting clients IPT services We will make every effort to minimize service interruptions during the migration process and promptly restore normal operations upon completion. Thank you for your understanding and support. Maintenance Notice at HK https://status.skywolf.cloud/incident/484964 Sat, 21 Dec 2024 00:00:00 -0000 https://status.skywolf.cloud/incident/484964#69b18d789821c2568fac1ac13dc00cd9d3b89d0a6bd90f7f4470bf01aa10cdbd To further optimize resource allocation and reduce operational costs, we plan to carry out a server migration on December 21, 2024, from 8:00 AM to 12:00 AM (midnight). Affected Services: VPS services Servers of certain hosting clients IPT services We will make every effort to minimize service interruptions during the migration process and promptly restore normal operations upon completion. Thank you for your understanding and support. Emergency reboot to fix FIB-RIB desynchronization https://status.skywolf.cloud/incident/374756 Sun, 26 May 2024 00:15:00 -0000 https://status.skywolf.cloud/incident/374756#482c26e6c78e4aca0724ec5ae6563a9578577fe06710813a96fb90c170d2b0af fixed Emergency reboot to fix FIB-RIB desynchronization https://status.skywolf.cloud/incident/374756 Sun, 26 May 2024 00:15:00 -0000 https://status.skywolf.cloud/incident/374756#482c26e6c78e4aca0724ec5ae6563a9578577fe06710813a96fb90c170d2b0af fixed Emergency reboot to fix FIB-RIB desynchronization https://status.skywolf.cloud/incident/374756 Sun, 26 May 2024 00:06:00 -0000 https://status.skywolf.cloud/incident/374756#77bb391e4aad17d0b912738d9bc40ce82e41025a0e2edd7b87ed5567ef00c80c Emergency reboot to fix FIB-RIB desynchronization Emergency reboot to fix FIB-RIB desynchronization https://status.skywolf.cloud/incident/374756 Sun, 26 May 2024 00:06:00 -0000 https://status.skywolf.cloud/incident/374756#77bb391e4aad17d0b912738d9bc40ce82e41025a0e2edd7b87ed5567ef00c80c Emergency reboot to fix FIB-RIB desynchronization Replace HK Core Router https://status.skywolf.cloud/incident/346137 Sat, 30 Mar 2024 04:00:00 -0000 https://status.skywolf.cloud/incident/346137#36f0339e6d82b5d9f8f4888f8d79a2325c1d2ff1cf54028017badf7ccf132706 Maintenance completed Replace HK Core Router https://status.skywolf.cloud/incident/346137 Sat, 30 Mar 2024 04:00:00 -0000 https://status.skywolf.cloud/incident/346137#36f0339e6d82b5d9f8f4888f8d79a2325c1d2ff1cf54028017badf7ccf132706 Maintenance completed Replace HK Core Router https://status.skywolf.cloud/incident/346137 Fri, 29 Mar 2024 16:00:00 -0000 https://status.skywolf.cloud/incident/346137#cac8a579cb48b0754d9852395b926849d1130e55ff881764ab0b006bb477482e We will be performing maintenance on the router, and there may be long periods of disconnection. Replace HK Core Router https://status.skywolf.cloud/incident/346137 Fri, 29 Mar 2024 16:00:00 -0000 https://status.skywolf.cloud/incident/346137#cac8a579cb48b0754d9852395b926849d1130e55ff881764ab0b006bb477482e We will be performing maintenance on the router, and there may be long periods of disconnection. China Mobile Reroute https://status.skywolf.cloud/incident/334932 Tue, 05 Mar 2024 05:48:00 -0000 https://status.skywolf.cloud/incident/334932#df1b0a53b8c4f3db9c7e5bc4ec56e9a2d2654652a3b949cfa9d67dfd0be5b5fb The route is back. China Mobile Reroute https://status.skywolf.cloud/incident/334932 Sun, 03 Mar 2024 05:48:00 -0000 https://status.skywolf.cloud/incident/334932#8bdeb41d0c47658dee7aa777c07180942fe5fb35d15e124766034d461ff8920c Due to congestion issues with CM-Telstra, CM inbound is temporarily being adjusted to Lumen, which may result in phenomena such as routing around the Japan or routing around the US. Unexpected router downtime. https://status.skywolf.cloud/incident/331007 Fri, 23 Feb 2024 14:13:00 -0000 https://status.skywolf.cloud/incident/331007#31edf7a5eb79cf3484ced9bbd51bcb5b9e616a440ecaa1653d9cc5816f03a52c It's up and service is recover now. Unexpected router downtime. https://status.skywolf.cloud/incident/331007 Fri, 23 Feb 2024 14:13:00 -0000 https://status.skywolf.cloud/incident/331007#31edf7a5eb79cf3484ced9bbd51bcb5b9e616a440ecaa1653d9cc5816f03a52c It's up and service is recover now. Unexpected router downtime. https://status.skywolf.cloud/incident/331007 Fri, 23 Feb 2024 14:04:00 -0000 https://status.skywolf.cloud/incident/331007#ad2021d2599400d34b1cafd28f5e58df69824eaf4345fd0b787c8559e21f5d63 The router has encountered an unexpected failure, and we are currently working to resolve it. Unexpected router downtime. https://status.skywolf.cloud/incident/331007 Fri, 23 Feb 2024 14:04:00 -0000 https://status.skywolf.cloud/incident/331007#ad2021d2599400d34b1cafd28f5e58df69824eaf4345fd0b787c8559e21f5d63 The router has encountered an unexpected failure, and we are currently working to resolve it. Unplanned router reboot https://status.skywolf.cloud/incident/324006 Thu, 08 Feb 2024 10:06:00 -0000 https://status.skywolf.cloud/incident/324006#a6ba21e93e90a2a025a04d0542bdf4df9847eb7e8d47c2a466fb0dddb694abdf Problem fixed Unplanned router reboot https://status.skywolf.cloud/incident/324006 Thu, 08 Feb 2024 10:06:00 -0000 https://status.skywolf.cloud/incident/324006#a6ba21e93e90a2a025a04d0542bdf4df9847eb7e8d47c2a466fb0dddb694abdf Problem fixed Unplanned router reboot https://status.skywolf.cloud/incident/324006 Thu, 08 Feb 2024 09:56:00 -0000 https://status.skywolf.cloud/incident/324006#b4841c0ac2ed988f3b4d05e111f8bbf2364161cdfaa56456c7b5bbaf5421bad6 Since some routes had a status of dead in the forwarding table, we decided to reboot the router to fix the problem. Unplanned router reboot https://status.skywolf.cloud/incident/324006 Thu, 08 Feb 2024 09:56:00 -0000 https://status.skywolf.cloud/incident/324006#b4841c0ac2ed988f3b4d05e111f8bbf2364161cdfaa56456c7b5bbaf5421bad6 Since some routes had a status of dead in the forwarding table, we decided to reboot the router to fix the problem. DDOS Attack https://status.skywolf.cloud/incident/321770 Tue, 06 Feb 2024 16:23:00 -0000 https://status.skywolf.cloud/incident/321770#52e7a63520900cce0a879be96bb1a18b23008e0dcfc1bb26c367e831ea4e1c32 Recovered DDOS Attack https://status.skywolf.cloud/incident/321770 Tue, 06 Feb 2024 16:23:00 -0000 https://status.skywolf.cloud/incident/321770#52e7a63520900cce0a879be96bb1a18b23008e0dcfc1bb26c367e831ea4e1c32 Recovered DDOS Attack https://status.skywolf.cloud/incident/321770 Mon, 05 Feb 2024 15:07:00 -0000 https://status.skywolf.cloud/incident/321770#02d9d2bb71f40a2251f36f91f3f15d64fa170a4cede3a88a9617da7e9de69521 RPD down, restarting DDOS Attack https://status.skywolf.cloud/incident/321770 Mon, 05 Feb 2024 15:07:00 -0000 https://status.skywolf.cloud/incident/321770#02d9d2bb71f40a2251f36f91f3f15d64fa170a4cede3a88a9617da7e9de69521 RPD down, restarting DDOS Attack https://status.skywolf.cloud/incident/321770 Mon, 05 Feb 2024 07:37:00 -0000 https://status.skywolf.cloud/incident/321770#0f9e35b02de2f4710695266c6fba27448a799804ba3a278ef8d970ad9004f5be We have taken measures, and we have currently recovered the outbound route. DDOS Attack https://status.skywolf.cloud/incident/321770 Mon, 05 Feb 2024 07:37:00 -0000 https://status.skywolf.cloud/incident/321770#0f9e35b02de2f4710695266c6fba27448a799804ba3a278ef8d970ad9004f5be We have taken measures, and we have currently recovered the outbound route. DDOS Attack https://status.skywolf.cloud/incident/321770 Sat, 03 Feb 2024 17:14:00 -0000 https://status.skywolf.cloud/incident/321770#30866414305f21dc6af8bc4b8cd9b13a966f028b8dd437f6caa2f92521231d73 The HK region is currently under attack, and we are taking steps to address this issue DDOS Attack https://status.skywolf.cloud/incident/321770 Sat, 03 Feb 2024 17:14:00 -0000 https://status.skywolf.cloud/incident/321770#30866414305f21dc6af8bc4b8cd9b13a966f028b8dd437f6caa2f92521231d73 The HK region is currently under attack, and we are taking steps to address this issue HK Networks Offline https://status.skywolf.cloud/incident/309282 Sat, 06 Jan 2024 16:27:00 -0000 https://status.skywolf.cloud/incident/309282#5cc3257cb75ac7bf0b7f8058283e354c58271372a93b73b5d62051c01bb9c35b A staff misconfiguration prevented routes from being sent out to the upstreams, which has now been resolved. HK Networks Offline https://status.skywolf.cloud/incident/309282 Sat, 06 Jan 2024 16:27:00 -0000 https://status.skywolf.cloud/incident/309282#5cc3257cb75ac7bf0b7f8058283e354c58271372a93b73b5d62051c01bb9c35b A staff misconfiguration prevented routes from being sent out to the upstreams, which has now been resolved. Change Core Router https://status.skywolf.cloud/incident/300918 Sat, 16 Dec 2023 15:00:00 -0000 https://status.skywolf.cloud/incident/300918#71128258dd8f1a6a4fcefc4eb104eb04edc881d0f32a94af38bbaf2ac8442098 Maintenance completed Change Core Router https://status.skywolf.cloud/incident/300918 Sat, 16 Dec 2023 15:00:00 -0000 https://status.skywolf.cloud/incident/300918#71128258dd8f1a6a4fcefc4eb104eb04edc881d0f32a94af38bbaf2ac8442098 Maintenance completed Change Core Router https://status.skywolf.cloud/incident/300918 Sat, 16 Dec 2023 00:00:00 -0000 https://status.skywolf.cloud/incident/300918#97beed9cbd8bb338fea812c18f876a0fed7c85c7320c60962e30f02af1c142a2 On Saturday, February 16th, we will be conducting a significant maintenance in our data center. The primary task during this maintenance is to upgrade our core router. The work is expected to last the entire day. During this time, there will likely be extended periods of network unavailability, so please prepare accordingly. Change Core Router https://status.skywolf.cloud/incident/300918 Sat, 16 Dec 2023 00:00:00 -0000 https://status.skywolf.cloud/incident/300918#97beed9cbd8bb338fea812c18f876a0fed7c85c7320c60962e30f02af1c142a2 On Saturday, February 16th, we will be conducting a significant maintenance in our data center. The primary task during this maintenance is to upgrade our core router. The work is expected to last the entire day. During this time, there will likely be extended periods of network unavailability, so please prepare accordingly. Change Core Router https://status.skywolf.cloud/incident/300918 Sat, 16 Dec 2023 00:00:00 -0000 https://status.skywolf.cloud/incident/300918#97beed9cbd8bb338fea812c18f876a0fed7c85c7320c60962e30f02af1c142a2 On Saturday, February 16th, we will be conducting a significant maintenance in our data center. The primary task during this maintenance is to upgrade our core router. The work is expected to last the entire day. During this time, there will likely be extended periods of network unavailability, so please prepare accordingly. Change Core Router https://status.skywolf.cloud/incident/300918 Sat, 16 Dec 2023 00:00:00 -0000 https://status.skywolf.cloud/incident/300918#97beed9cbd8bb338fea812c18f876a0fed7c85c7320c60962e30f02af1c142a2 On Saturday, February 16th, we will be conducting a significant maintenance in our data center. The primary task during this maintenance is to upgrade our core router. The work is expected to last the entire day. During this time, there will likely be extended periods of network unavailability, so please prepare accordingly.